Endpoint Management Support
Complete endpoint support for servers, workstations, mobile devices, operating systems, monitoring, patching, troubleshooting, and business applications.
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Complete Endpoint Management Support
Endpoint Management Support covers administration, monitoring, maintenance, security, and troubleshooting of servers, workstations, and mobile devices.
Server OS
- Windows Server 2016, 2019, 2022 support
- Ubuntu, RedHat, AlmaLinux, Rocky Linux support
- Server role configuration
- Software installation and monitoring
- Patch updates and reporting
General Server Operating System Activities
- Configure server roles as per business requirements
- Install and monitor default applications
- Identify potential hardware issues
- Review disk space status
- Monitor CPU percentage utilization
- Schedule server reboot
Windows Active Directory
- User account creation, modification, and deletion
- Security and distribution group management
- Password and access control management
- Group Policy Object configuration
- Directory health monitoring and reporting
Windows File Server
- File share creation and configuration
- Folder and file management
- NTFS and share-level permission management
- Quota and storage management
- File server monitoring and performance tuning
Workstations
- Windows 10 and above support
- MacOS 11 and later support
- Operating system setup and updates
- Default software installation
- Performance analysis and troubleshooting
Mobile Device Management
- Microsoft Intune device enrollment
- Device compliance policy management
- App protection policy implementation
- Configuration profile management
- Remote wipe and device lock support
Key Activities Covered
Our endpoint management team proactively monitors, maintains and secures your complete IT environment.
Default Software Support
Endpoint Support Summary
Clear support scope across servers, directory services, file systems, workstations and mobile device management.
Server OS
Server configuration, monitoring, patching, software support, and scheduled maintenance.
Active Directory
User accounts, groups, permissions, GPO, authentication, DNS, DHCP, and reporting.
File Server
File shares, folder permissions, quota management, storage optimization, and monitoring.
Workstations
OS support, software installation, troubleshooting, performance monitoring, and patching.
Mobile Device Management
Device enrollment, compliance policy, app protection, configuration profiles, and remote wipe.
Frequently Asked Questions
We provide support for Windows Server 2016, 2019, and 2022, as well as Ubuntu 22, Red Hat Enterprise Linux 8, AlmaLinux, and Rocky Linux. Our team handles installation, configuration, monitoring, maintenance, and troubleshooting.
Our Active Directory services include user account creation and management, password resets, group creation, Group Policy (GPO) management, access control, directory synchronization, health monitoring, and routine maintenance to ensure a secure and efficient environment.
We continuously monitor server health, CPU and memory usage, disk space, and hardware status. We also perform regular OS patching, security updates, scheduled maintenance, and provide alerts for potential issues before they impact business operations.
Yes. Our team responds promptly to critical incidents such as server outages, hardware failures, Active Directory issues, and performance degradation. We work to restore services as quickly as possible while minimizing business disruption.
Most day-to-day server administration and Active Directory management tasks are included. However, specialized projects such as Single Sign-On (SSO) implementation, Active Directory schema modifications, large-scale migrations, or other one-time activities may be quoted separately as professional services.
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